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Breaking the Stalemate

Amber Naslund, Director of Community for Radian6, has started lots of discussion with her post on the “Social Media Stalemate”:

Why do companies trust their employees to answer a phone, but not to blog or get on Twitter? … Once again, we’re at this place of what I’m affectionately calling the Social Media Stalemate.

Addressing this challenge is critically important for companies of all kinds — if we believe that conversations are markets, then it’s obvious that companies can’t ignore their markets.

Prescription for reluctant companies?  Go slowly.  Listen first.  Engage without selling.

via The Social Media Stalemate | Altitude Branding.

3 Responses to “Breaking the Stalemate”

  1. Amber Naslund Says:

    Hi guys,

    Thanks so much for sharing the post. I love these kinds of discussions because I nearly always learn more from the comments than I ever did writing the post itself.

    Appreciate your passing it along.

    Best,
    Amber

  2. Cheri A. Ebbert Says:

    Hi nice post, i have come across your site once before when searching for something so i was just wondering something. I love your theme, would it happen to be a free one i can download, or is it a custom one you had made? In a few weeks i will be launching my own site, i’m not great with designs but i really like the style of your site so it would be cool if i could find (or pay for) something with a similar look. :) Thanks!

  3. admin Says:

    Thanks for the compliment! Our good friend Paul runs a small Web shop and did the site for us. He’s pey@engine38.com. Good luck!

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